EDI, Paper and Debt

Product providers strive to ensure that both EDI and paper statements mirror each other exactly, although there can be times when the paper statement and EDI statement can differ.

Usually an EDI statement is produced when there is a payment.  If there is no payment or the account is in debt, then only a paper debt statement is issued.  This is done to avoid double-counting of payments when the account goes back into credit.

Prudential for example show clerical adjustments on paper statements.

If there have been new transactions since the last statement or if your system is able to receive balance brought forward items, then product providers such as Friends Provident will issue an EDI statement along with the paper statement.