Allocate responsibility

Probably the most important first step is to make sure that someone in your organisation is responsible for the eBusiness set-up process.

It may sound like an obvious step, but by treating set-up as a project and allocating responsibility, it:

• Raises the profile in the organisation.
• Ensures that it is given the appropriate attention.
• Ensures that any training needs are identified.

• Step two: Find available eServices