Using a back office system
This is one of the most costly and important decisions you will ever make. So it's important to understand your business processes and how data & information flows around your organisation before you make that investment decision. To help you, we have listed 11 key criteria which you can use to assess a potential back-office system:
| 1. Database and data issues |
| 2. Integration |
| 3. Market / sector coverage |
| 4. Regulation |
| 5. Scalability |
| 6. eCommerce functionality |
| 7. Technology issues |
| 8. Marketing and presentation capabilities |
| 9. User service, support and training |
| 10. Supplier corporate strength |
| 11. Cost |